Mercedes-Benz Warranty in Malaysia
Malaysia. Our range of Mercedes warranties in Malaysia are designed to provide top-tier protection and
control over ownership costs, ensuring your Mercedes-Benz journey is worry-free and enjoyable!
Find peace of mind with Mercedes-Benz’s comprehensive warranty programs at Cycle & Carriage Malaysia. Our range of Mercedes warranties in Malaysia are designed to provide top-tier protection and control over ownership costs, ensuring your Mercedes-Benz journey is worry-free and enjoyable!
New Vehicle Warranty
On the safe side right from the start.
All new Mercedes-Benz vehicles come with a four-year warranty for new vehicles. It complements the statutory liability for material defects and gives you peace of mind for the first four years.
The warranty is valid from the day of vehicle delivery, or from the vehicle’s date of initial registration if this is earlier, and does not have a mileage limit.
Extended Limited Warranty
Mercedes-Benz Star Coverage
The Mercedes-Benz Star Coverage Extended Limited Warranty Programme offers comprehensive protection for your vehicle in its 5th and 6th year, regardless of mileage. Stay assured on your ownership journey with two tailored plans: Star Gold Coverage, which protects 12 key components, and Star Platinum Coverage, covering over 24 components for extensive peace of mind.
or call us at 1800-22-8000 or WhatsApp us.
Frequently Ask Questions
What does the new vehicle warranty cover?
The new vehicle warranty provides comprehensive coverage for your Mercedes-Benz, including protection against manufacturing defects for a specified period.
How long is the new vehicle warranty valid?
The new vehicle warranty typically covers a period of 4 years, including a 2-year Manufacturer Warranty and a 2-year in-country extended warranty with unlimited mileage.
What is the Mercedes-Benz part warranty?
The Mercedes-Benz part warranty covers replacement parts used in the repair or servicing of your Mercedes-Benz, ensuring that only genuine parts are used and are covered for defects.
What is the Cycle & Carriage 10-year paint warranty?
The Cycle & Carriage 10-year paint warranty specifically covers the paintwork of your Mercedes-Benz, protecting against paint defects for up to 10 years.
Are there any mileage limitations on these warranties?
The new vehicle warranty and in-country extended warranty offer unlimited mileage coverage. For specific mileage limitations on other warranties, please refer to the warranty booklet or contact Cycle & Carriage.
Do these warranties cover vehicle maintenance costs?
The warranties typically cover defects and repairs but do not include regular vehicle maintenance costs like oil changes or wear and tear items.
Can I transfer the warranty if I sell my Mercedes-Benz?
Warranty transfer policies can vary. It’s advisable to check with Cycle & Carriage for the specific terms regarding warranty transfers.
How can I claim warranty service for my Mercedes-Benz?
For warranty services, you should contact us or visit an authorized Mercedes-Benz service centre with your vehicle and warranty details.
What components are covered under the Mercedes-Benz warranties?
The warranties typically cover major vehicle components, including the engine, transmission, and electrical systems. Specific coverage details can be found in the warranty booklet.
Are there any conditions that can void my Mercedes-Benz warranty?
Certain conditions, such as unauthorized modifications or misuse of the vehicle, can potentially void the warranty. It’s crucial to adhere to the guidelines provided in the warranty terms.
How do I maintain my warranty coverage?
Regular maintenance according to the manufacturer’s schedule and using authorized service centres for repairs and servicing are key to maintaining your warranty coverage.
Can I extend my warranty beyond the standard period?
Mercedes-Benz and Cycle & Carriage may offer options to extend your warranty. Contact us for information on extended warranty programs and eligibility.
What is not covered under the Mercedes-Benz warranties?
Normal wear and tear, routine maintenance items, and damage from accidents or environmental factors are typically not covered under the warranty.
How does the warranty work for pre-owned Mercedes-Benz vehicles?
For pre-owned vehicles, the remaining warranty is usually transferable to the new owner. Specific terms can be confirmed with Cycle & Carriage.
Are there any special warranties for high-performance AMG models?
Yes, high-performance AMG models from Mercedes-Benz often come with specialized warranties that cater to their unique engineering and performance characteristics. These warranties are designed to provide coverage that aligns with the advanced technology and high-performance components of AMG vehicles.
It’s advisable to check the warranty booklet or contact us at Cycle & Carriage for AMG-specific warranty information.
