After Care for Your Mercedes-Benz vehicles
This is where expert care meets top-tier standards to ensure your vehicle’s optimal performance and longevity.
Experience unparalleled service and maintenance for your Mercedes-Benz Cycle & Carriage Malaysia. This is where expert care meets top-tier standards to ensure your vehicle’s optimal performance and longevity.
Paint
Windscreen Replacement Services
Grooming Services
Tyre Replacement Services
Brake Pad Replacement Services
Fuel System Cleaning Services
Frequently Ask Questions
Are repairs carried out by qualified technicians?
Yes, repairs are carried out by qualified technicians in accordance with the most stringent global standards set by Mercedes-Benz AG.
Do you offer door-to-door service options?
Yes. We offer a ‘Door to Door’ service option, up to 30km driving distance from your preferred authorised Mercedez-Benz service centre and MYR50.00. All you need to do is contact us to fix an appointment with us to pick up / deliver your Mercedes Benz at your preferred location.
What should I do in case of a breakdown or emergency?
In case of a breakdown or emergency, you can contact Cycle & Carriage’s 24-hour roadside assistance for immediate help.
How often should I service my Mercedes-Benz?
The frequency of servicing your Mercedes-Benz depends on the model and driving conditions. Cycle & Carriage can provide a recommended service schedule based on your specific vehicle.
Does Cycle & Carriage use genuine Mercedes-Benz parts for repairs?
Yes, Cycle & Carriage uses genuine Mercedes-Benz parts for all repairs and maintenance, ensuring the highest quality and compatibility with your vehicle.
Can Cycle & Carriage assist with software updates for my Mercedes-Benz?
Yes, Cycle & Carriage can assist with software updates as part of our comprehensive service offerings.
How do I maintain my vehicle's warranty with Cycle & Carriage?
Regular servicing and maintenance at authorized Cycle & Carriage service centres are key to maintaining your vehicle’s warranty.
Are there any special care instructions for AMG or high-performance models?
AMG and high-performance Mercedes-Benz models are engineered for exceptional performance and handling, and as such, they require specialized care and maintenance to keep them operating at their best. At Cycle & Carriage, the approach to servicing these elite vehicles includes several key aspects like:
- AMG models are serviced by technicians who have received specialized training directly from Mercedes-Benz.
- Cycle & Carriage is equipped with the latest technology recommended by Mercedes-Benz to accurately diagnose and service these vehicles.
- Customised maintenance schedules that include more frequent oil changes, brake checks, and inspections of high-wear components.
- To maintain the integrity and performance of AMG models, only genuine Mercedes-Benz parts and fluids are used.
- Beyond regular maintenance, our technicians can also provide services aimed at optimizing the performance of your AMG model, ensuring it delivers the exhilarating driving experience it’s designed for.
Can I service my Mercedes-Benz at independent workshops or service centres?
Getting your vehicle serviced at an authorized Mercedes-Benz service centre ensures the use of genuine parts, adherence to manufacture guidelines, and access to specialised equipment and expertise.
How long does a typical Mercedes-Benz service take?
The duration varies based on the type of service needed and if any additional maintenance or repairs are required. Routine service may take a few hours while extensive services are typically longer. However, at Cycle & Carriage, we also offer Express Services which only take 60 minutes. Consult our service centre for more information.
What if I miss a scheduled service for my Mercedes-Benz?
It is best to try to adhere to the recommended service schedule. However, if a service is missed, contact our team at Cycle & Carriage to reschedule and ensure that the necessary maintenance is performed to maintain your vehicle’s performance and warranty.
